Palo Alto, CA

(650) 272-0540

New patients

What to expect before you arrive

Nothing here is complicated, and knowing it in advance means the appointment starts with the conversation rather than with paperwork.

  1. Step 1

    Share what is going on

    You describe what brought you in, how long it has been going on, what makes it better or worse, and what you are trying to get back to. This part is not a formality — it is what everything after it is built on.

  2. Step 2

    Receive an assessment

    A structured examination: how you move, how you load, what changes with position. Each part is explained as it happens, and you can stop at any point.

  3. Step 3

    Discuss an individualized care plan

    You are told what was observed, what is suggested, what the alternatives are, and what would make the plan change. You decide what happens next, including deciding not to.

An adjusting table by the windows in a treatment room at The Function Chiropractic in Palo Alto

One thing worth saying plainly

Not every first visit includes hands-on care. Whether an adjustment or any other technique is appropriate is what the assessment is for, and sometimes the right answer is a referral elsewhere.

Before you come in

  • Wear something you can move in

    The assessment involves moving, bending and turning. Ordinary comfortable clothing is fine — nothing special is required.

  • Think about what you want back

    The most useful thing you can bring is a clear answer to “what would you be doing if this were not an issue?” It shapes the whole conversation.

  • Arrive a few minutes early

    Enough time to complete intake without rushing. If intake has been sent to you in advance, completing it beforehand gives that time back to the appointment.

What to bring

  • A list of any medications you take
  • Relevant imaging or reports, if you already have them
  • Your insurance details, if you plan to use them
  • Contact details for other providers involved in your care
A spine model and a skeletal chart in the office at The Function Chiropractic in Palo Alto

How long to allow

Allow time for a first appointment to be longer than a follow-up. The practice will tell you how long when you book — the site does not state a duration, because that is a scheduling fact about one practice rather than something a template can know.

Where your health history goes

Health history and insurance details go through the practice’s secure intake, not through a public form on this website. Nothing on this site asks for a medical history, and you should not send one by email.

Straight answers

Questions people actually ask

In most cases no, you can book directly. Some insurance plans do require a referral before they will cover visits, which is a question for your plan rather than for the practice — it is worth checking before your first appointment if you intend to use insurance.

Start with an assessment.

Tell us what is going on and what you want to get back to. Everything after that is decided together.

Booking starts a conversation, not a course of treatment. What happens after the first assessment is decided together.

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